Team leaders
A few years back, our CFO visited our facility as part of his yearly plan to personally see an operation, something I found refreshing in many ways. We were exposed to a different point of views we never considered. We started a Lean journey a few years back, and the financial results started to show the progress and the effectiveness of the culture change. At that point the facility was a real showcase starting from the simple cleanliness, organization and visuals. The machines were spotless, fully operational, and free of temporary fixes and other visible inconvenience. Not obvious to the naked eye was the culture around Safety and Quality, on the other hand the Delivery and Cost were a result of the first two; something difficult to understand at first glance. Let me explain, because our Safety was improved tremendously in the last two years, the potential for new first aids or near misses was removed for the most part from the assembly process; a lot more o...